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Heritage Living Center

CMS-certified nursing home in Conway, Faulkner County, Arkansas

2 CMS stars
140 certified beds
6 deficiencies, latest cycle
Quick answer

Heritage Living Center is a Medicare- and Medicaid-certified nursing home with 140 certified beds at 1175 Morningside Drive, Conway (Faulkner County), CMS certification number 045308. Heritage Living Center holds a CMS overall rating of 2 of 5 stars in CMS Care Compare data dated October 1, 2026.

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Key facts

Heritage Living Center is a Medicare- and Medicaid-certified nursing home with 140 certified beds at 1175 Morningside Drive, Conway (Faulkner County), CMS certification number 045308. Heritage Living Center holds a CMS overall rating of 2 of 5 stars in CMS Care Compare data dated October 1, 2026.

What are Heritage Living Center's Care Compare star ratings?

Heritage Living Center holds a CMS overall rating of 2 of 5 stars, with 1 for health inspections, 3 for staffing and 5 for quality measures on CMS's five-star scale.

CMS measureValue
CMS overall2 of 5
CMS health inspections1 of 5
CMS staffing3 of 5
CMS quality measures5 of 5
Certified beds / residents on an average day140 / 128.6
Ownership (CMS)For profit - Corporation
Chain (CMS)Anthony & Bryan Adams, 38 facilities
Medicare/Medicaid certification sinceApril 3, 1996
Phone (CMS)(501) 327-7642

About 129 residents live here on a typical day, filling roughly 92% of certified beds, higher than the 75% midpoint for central Arkansas nursing homes.

How many deficiencies has Heritage Living Center been cited for?

CMS records 6 health deficiencies for Heritage Living Center in the cycle anchored by the November 26, 2025 standard survey, split 4 standard and 2 from complaints.

Its previous standard survey, on June 5, 2024, produced 6 deficiencies; 0 more citations came from infection-control reviews. Nursing homes across the six counties have a median of 2 deficiencies in the latest cycle, so this count is higher than most.

In CMS's three-year penalty window it shows 1 fine totaling $13,065 and 0 payment denials.

CMS also shows its abuse icon for this home, which means an abuse citation in the past year or potential-abuse citations in each of the two years before.

How do staffing hours at Heritage Living Center compare locally?

Residents at Heritage Living Center get roughly 3.79 hours of nursing staff time a day (lower than the central Arkansas median of 4.05); registered nurses account for 0.41 hours (higher than the central Arkansas median of 0.33).

On weekends the total falls to 3.26 hours per resident per day. Nursing staff turnover is 40.2% (lower than the central Arkansas median of 56.6%), with registered-nurse turnover at 36.4%. CMS counts 1 administrator departure in its measurement period.

Which nursing homes near Heritage Living Center should we compare?

At 140 certified beds it is bigger than the Faulkner County median of 104. The nearest other certified home is The Blossoms at Conway Rehab & Nursing Center in Conway, about 1.3 miles away as the crow flies, which CMS rates 1 of 5.

FacilityMiles awayLicensed bedsCMS overall ratingLast CMS health inspectionDeficiencies cited
The Blossoms at Conway Rehab & Nursing Center
3501 College Avenue, 72034
1.31041 of 5May 21, 20256
Conway Healthcare and Rehabilitation Center
2603 Dave Ward Drive, 72034
1.51052 of 5August 21, 20257
Salem Place Nursing and Rehabilitation Center, Inc
2401 Christina Lane, 72034
1.71034 of 5January 15, 20260
Superior Health & Rehab, llc
625 Tommy Lewis Dr, 72033
3.41185 of 5August 14, 20252
Greenbrier Nursing and Rehabilitation Center
#16 Wilson Farm Road, 72058
10.1905 of 5May 7, 20260

What else is near Heritage Living Center in Conway?

Heritage Living Center is in Conway, Faulkner County, and Conway Regional Medical Center is the closest acute-care hospital in CMS's hospital file, about 1.3 miles away by straight line.

Second closest is Baptist Health Medical Center-Conway, about 1.3 miles off; distances run from the home's CMS coordinates to the hospital's town center, not along roads.

Federal certification rules require an emergency plan with shelter-in-place and evacuation procedures and backup power arrangements. In central Arkansas that plan is tested by tornado warnings, ice storms and summer heat, so ask how the building handles each.

What questions does Heritage Living Center's CMS record raise?

Let the public record set the agenda: ask for the plan of correction covering the 6 deficiencies from November 26, 2025 and what has changed since.

  • With turnover at 40.2%, at or under the regional median, ask which charge nurses have been on the night shift longest.
  • Ask what led to $13,065 in CMS fines and how the problem was fixed.
  • With occupancy near 92%, ask about the waiting list and whether rehab beds are kept separate.
  • CMS lists a resident council; ask when it meets and how families take part.
  • If Arkansas Medicaid will pay later, confirm Heritage Living Center keeps Medicaid long-stay beds and ask how the resident's monthly personal needs allowance is handled.
Source: CMS Care Compare Provider Information, data as of October 1, 2026 (data.cms.gov). Star ratings are CMS's own; we do not rate facilities.

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