Little Rock Senior AdvisorGentiva is a Medicare-certified hospice based at 301 Natural Resources Dr Ste 102 in Little Rock, AR 72205. It has been certified since 1996. It cares for about 517 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Arkansas average is 9.4. Family caregivers rate it 3 out of 5 stars. The index flags 3 areas where it is worse than the Arkansas average, starting with live discharge followed by a hospital stay and readmission to hospice.
What is Gentiva's Medicare record?
| Hospice | Gentiva |
|---|---|
| Address | 301 Natural Resources Dr Ste 102, Little Rock, AR 72205 |
| Phone | (501) 223-8868 |
| Medicare provider number (CCN) | 041561 |
| Ownership | For-Profit |
| Medicare-certified since | 11/27/1996 |
How does Gentiva score on Medicare's Hospice Care Index?
Gentiva scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arkansas average it is better on 2 of the indicators below and worse on 3.
| Indicator | Gentiva | Arkansas average | U.S. average | vs. Arkansas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 37.4% | 49.3% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 6.7% | 9.8% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 36.2% | 36.3% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 13.3% | 8.5% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 4.9% | 1.6% | 2.1% | Worse |
| Nurse minutes per routine home care day | 8.3 min | 11.5 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 5% | 7.4% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 94% | 93.6% | 89.3% | About the same |
Separately, 99.2% of its patients received all seven recommended care steps at admission (Arkansas average 97.8%) and 74.5% were visited by a nurse or social worker on at least two of their last three days (Arkansas average 64.6%).
What do families say about Gentiva?
86% of family caregivers said they would definitely recommend Gentiva; the Arkansas average is 87%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Gentiva | Arkansas average | U.S. average | vs. Arkansas |
|---|---|---|---|---|
| Team always communicated well | 81% | 84% | 82% | Worse |
| Team always provided timely help | 77% | 82% | 78% | Worse |
| Team always treated the patient with respect | 91% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 75% | 79% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 84% | 85% | 83% | About the same |
| Would definitely recommend the hospice | 86% | 87% | 85% | About the same |
Where does Gentiva deliver care, and to whom?
55% of gentiva's care is delivered at home and its largest patient group by diagnosis is dementia (25%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 55% |
| In a nursing facility | 32% |
| In assisted living | 13% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 25% |
| Stroke | 22% |
| Heart and circulatory disease | 19% |
| Cancer | 15% |
| Respiratory disease | 12% |
| Other conditions | 8% |
Which Little Rock-area ZIP codes does Gentiva serve?
Gentiva tells Medicare it serves 57 ZIP codes in Little Rock and Pulaski, Faulkner, Saline, Lonoke, Grant and Perry counties.
- 72001
- 72002
- 72007
- 72015
- 72016
- 72019
- 72022
- 72023
- 72024
- 72025
- 72032
- 72034
- 72039
- 72046
- 72047
- 72053
- 72057
- 72058
- 72061
- 72065
- 72070
- 72076
- 72083
- 72086
- 72103
- 72106
- 72111
- 72113
- 72114
- 72116
- 72117
- 72118
- 72120
- 72125
- 72126
- 72128
- 72129
- 72135
- 72142
- 72150
- 72167
- 72173
- 72176
- 72180
- 72181
- 72183
- 72202
- 72204
- 72205
- 72206
- 72207
- 72209
- 72210
- 72211
- 72212
- 72223
- 72227
What should you ask Gentiva before choosing it?
Ask how a crisis at home is handled
13.3% of its live discharges were followed by a hospital stay and a return to hospice (Arkansas average 8.5%). Ask who comes to the house in a symptom crisis and how fast.
Ask how long nursing visits last
Its nurses average 8.3 minutes per routine care day, against 11.5 minutes across Arkansas. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Little Rock, AR?
- Baptist Health Hospice Little Rock — Hospice Care Index 10 of 10
- Hospice Home Care LLC — Hospice Care Index 9 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva Medicare-certified?
Yes. Gentiva is certified by Medicare under provider number 041561 and has been since 1996.
What is Gentiva's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Arkansas average is 9.4.
How large is Gentiva?
It cares for about 517 patients on an average day.
