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Start with what just happened

Five common moments that send families looking for care.

Home›Situations

Why start with the situation instead of the care type?

Because the first steps differ: a hospital discharge is measured in days, a dementia diagnosis in months, and savings running low in a year of planning.

Each guide gives the first steps, the Arkansas rules that apply and the local agencies that help.

Who can help us right away?

CareLink at (501) 372-5300 for local services, hospital case managers for discharges, and the Office of Long Term Care at 1-800-582-4887 for problems in a facility.

In an emergency, call 911.

What if more than one situation applies?

Start with the most urgent: a hospital discharge or a safety risk comes first, then legal papers and money, then the longer-term choice of setting.

Most families face two or three of these at once; the guides link to each other for that reason.

Which agencies help in a crisis?

The Adult Maltreatment Hotline at 1-800-482-8049 for suspected abuse or neglect, hospital case managers during a stay, and the Office of Long Term Care at 1-800-582-4887 for problems in a facility.

For everything else, an advisor can help you sort out the next steps at no cost.

How quickly should we act?

Within days for a hospital discharge or a safety risk, within weeks after a dementia diagnosis, and within months when savings are running low.

Earlier action almost always means more choices.

Situations: every guide

Not sure where to start?

Answer five questions and a local advisor will come back with senior care options in central Arkansas that fit your situation and budget. It is free, and there is no obligation.

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